Warranty Information
Big Bottom Amplification is committed to the quality of our pedals and excellent customer service. We will strictly adhere to and honor our Lifetime warranty that our pedals have carried at the time of production or purchase (whichever the warranty language calls for). Our current warranty as of April 2022 is stated below.
WARRANTY on Big Bottom Amplification Pedals
As of April 2022, we offer a non-transferable limited Lifetime warranty within the USA for ANY problem related to the function or operation of that pedal due to faulty parts and/or other internal problem. To receive your warranty you must contact us with your Order #, name, and address. The customer will be responsible for any costs associated with shipping repairs to Big Bottom Amplification. We will cover the cost of shipping the product back to the customer. For non-warrantied pedals, all shipping charges will be covered by the customer (Return shipping is included in quotes given for non-warranty repairs). All international repairs, warranty or non-warranty, will have an automatic $25 return shipping fee. We do not cover things such as broken knobs, pots, switches and jacks due to abuse, however, we will repair issues like these or other non-warranty issues at a reasonable price. Tampering with the electronics or circuit in any voids the warranty.
RETURNS
ALL SALES ARE FINAL.
REPAIRS
We are a small but experienced team and would be happy to repair your pedal for a reasonable cost. Contact us for a quote.